IFC Policies & Ethics
i. Conduct its business in compliance with all relevant legislation, regulations, regulatory guidance and requirements.
ii. Provide robust and sufficient training to its employees to ensure practices, strategies, communications, and compliance are in place.
iii. Maintain clear, effective policies and procedures covering all business activities.
iv. Take appropriate steps to ensure the accuracy of data it processes and data relating to all accounts.
v. Communicate with debtor fairly and transparently and not intentionally mislead them.
vi. Consider each account’s circumstances and ability to pay during recovery.
vii. Treat debtors fairly and not subject debtors (or their authorized representative(s) to aggressive practices, or conduct which is deceitful, oppressive, unfair, or improper, whether lawful or not.
viii. Exercise restraint and consider the debtor’s circumstances, of which it is aware, in relation to those who are particularly vulnerable or experiencing severe financial hardship
Data & Cyber Security
Overview:
IFC is fully committed to safeguard the data privacy and confidentiality of our stakeholders including corporate clients, consumers, and international corporations.
Our Privacy Policy informs on the collection, use, and disclosure of your personal data and the safeguards implemented to protect your information in compliance to the Personal Data Protection Act (PDPA).
Security & Protection:
IFC is committed to enforcing stringent standards of information security to protect the privacy and confidentiality of all information.
Internally, personal data collected is limited only to appointed employees of IFC.
Vendors and all other external contractors engaged are subjected to contractual terms to ensure that personal data is safeguarded.
While IFC strives to safeguard individual’s personal data, there is always risks involved when personal data is disclosed online or used for transactions over the internet. One is strongly advised to take precautions like setting strong passwords, changing your passwords regularly and using a secure browser when disclosing personal data to IFC.
Accuracy:
Individuals should ensure that personal data disclosed to IFC are updated, accurate and complete.
Updating of Privacy Policy:
As IFC reserves the right to amend the policy periodically, please make sure to check back regularly for any updates or changes as they will be posted on this page.